1. Order and Reservation Management #
1.1 Online Order #
- View Orders: See all incoming online orders.
- Order Details: Click on an order to view detailed information including items ordered, customer details, and order status.
- Update Status: Change the status of an order (e.g., Processing, Completed, Cancelled).
1.2 Order Reports #
- Generate Reports: Create reports based on order data over specific time periods.
- Customize Reports: Filter reports by date range, order status, or customer.
1.3 Invoice #
- Manage Invoices: View and print invoices for orders.
- Edit Invoice Details: Make adjustments to invoice details before finalizing.
2. Product Management #
2.1 Main Category #
- Add Category: Create new main categories for products.
- Edit Category: Modify existing categories.
- Delete Category: Remove categories that are no longer needed.
2.2 Sub Category #
- Add Sub Category: Create subcategories under main categories.
- Edit Sub Category: Modify existing subcategories.
- Delete Sub Category: Remove subcategories that are no longer needed.
2.3 Addons #
- Create Addons: Add optional extras for products (e.g., extra cheese, side sauces).
- Edit Addons: Modify existing addons.
- Delete Addons: Remove addons that are no longer needed.
2.4 Products #
- Add Product: Create new products with details such as name, description, price, and images.
- Edit Product: Modify existing product details.
- Delete Product: Remove products that are no longer needed.
- Category-Based Pricing: Add delivery-specific pricing for products in each category.
2.5 Cuisines #
- Manage Cuisines: Add and organize different cuisines offered by your business.
3. User Management #
3.1 Customers #
- View Customers: See all registered customers.
- Edit Customer: Update customer details.
- Deactivate Customer: Toggle the status of customer accounts.
3.2 Guest Users #
- View Guest Users: See all guest users.
- Import Users: Import user data using Excel files.
4. Offers & Discounts #
4.1 Coupons/Vouchers #
Create Coupon: Add new coupons with specific details:
- Coupon Type: Select type (Normal, Pickup, Delivery, Dine In, First Order).
- Coupon Code: Define the coupon code.
- Discount Type: Choose between fixed amount or percentage.
- Minimum Order Value: Set a minimum order value for the coupon to be applicable.
- Usage Type: Specify if the coupon is for single or multiple uses.
- Validity Dates: Set start and end dates for the coupon validity.
5. Email & SMS #
5.1 Email Templates #
Create Email Template:
- Go to Email & SMS > Email Templates.
- Click Add New.
- Enter a Template Name.
- Click Design Here to open the email design editor.
- Use the editor to add text, images, buttons, and customize the layout.
- Save the template.
5.2 Marketing Tools #
Send Notifications:
- Go to Marketing Tools.
- Choose to send an Email or SMS.
- Select recipients (all users or specific users).
- For emails, choose a template, add a subject, and customize content.
- For SMS, write the message content.
- Send the notification.
6. Table QR #
Generate QR Codes #
- Go to Pickup & Delivery > Table QR Settings.
- Generate table QR codes by table name and number.
- Download the QR codes.
7. Time Based Category #
Schedule Categories #
- Go to Pickup & Delivery > Time Based Category.
- Show or hide categories based on days and time.
- Save changes.
8. Multi Languages #
Manage Languages #
- Go to Configuration > Language.
- Check or uncheck languages needed.
- Set the default language.
9. Rewards & Loyalty #
Configure Program #
- Go to Rewards & Loyalty in the sidebar menu.
- Set up the structure of your loyalty program, including how points are earned and redeemed.
- Define the actions that will earn points (e.g., making a purchase