Printer not printing automatically or not ringing on new orders

1. To prevent your printer from entering sleep mode, follow these steps: #

  • Go to the printer settings.
  • Select “Display” from the menu.
  • Choose “Sleep.”
  • Set the sleep mode option to “Never.”

2. Restart the printer. #

3. Open Chaslay App. #

  • Go to the “Account” section.
  • Click “Sign Out.”

4 . Sign in again to the Chaslay app. #

5 . Testing Printer Connection. #

  • Go to the Account section.
  • Click on Printer Connection and toggle it ON.
  • A window will open; click on TEST PRINT.
  • The printer will print a test page.

6 . Save settings #